New Till Close, Live Analytics and Optimised Checkout

This is one of those updates that's more fun to try than to read about. Why? Because it's mostly backoffice, optimisations, clean-ups and action flows.

If anyone wants the ultra-quick summary: it's now easier and faster to take payment, reports are more complete, real-time analytics gives you genuinely actionable information, bookings are more customisable, and the till close is much more visual, flexible and controllable.

More data, more reports, more speed

Realtime analytics update

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A few months ago we launched Realtime Analytics in Home and in this update we've turned it into a live operational panel. With new tabs for Tables, Covers, Open accounts and Active employees.

The Home now reflects the real state of the restaurant in real time — you're no longer looking at what happened yesterday, you see what's happening right now.

New pre-configured reports and the new tabs report

We're officially adding:

  • DATEV reports (Germany)
  • TBAI reports (Basque Country)
  • Direct export from the new side panel

The new Tabs report finally rolls out after resolving performance issues that had limited its expansion. The result is a more stable, more scalable system that handles larger volumes without degrading the experience.

POS flow optimisation and clean-up

Full till close redesign

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Main improvements:

  • Full visibility: new screen showing the status of tills and open accounts.
  • Individual close: each till closes independently.
  • Staff control: alert if employees haven't clocked out.
  • Improved Z Report: new data and preview before printing.

The till close process moves away from the rigid, linear model towards a more flexible, control-oriented approach.

More updates for the Checkout

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A while back we launched the new checkout update. This time we're going deeper to keep improving it.

What have we achieved?

  • Fewer human errors.
  • Less time at the counter.
  • Less friction at the most sensitive moment of service: taking payment.

You can now enter the total including a tip directly, and the system automatically calculates the difference. The new Checkout is already live in 500 restaurants and about to roll out globally.

Tips broken down on receipts

Tips paid by card now appear as a separate line on the receipt. This improves transparency for the customer and simplifies internal reconciliation for the restaurant.

New card payment flow

The card payment flow was completely redesigned to eliminate inconsistencies. The selection is centralised in the POS and the total is sent directly to the terminal, where the customer just confirms or adjusts the amount.

We keep improving The Book

The The Book booking system is now more adaptable and operational.

Added:

  • Table priority (Preferred, Regular, Last resort, Not bookable).
  • Temporary booking closure from the POS (by hour or for the rest of the day).

POS v2.5.0

  • Customer Display Screen (total visible in real time).
  • Unique printer identifiers.
  • Responsive screens in Comandero.
  • Improved integration with LastPay.
  • New printer driver.
  • Faster receipt generation.
  • Last version compatible with Windows 7 (from now on, Windows 10+).

Hardware Store, automatic emails

Automatic order confirmation and shipping notification emails with tracking are now available inside the Hardware Store.

Minor adjustments

Invoice numbering change (1 January)

A new numbering structure has been implemented to resolve conflicts with Verifactu in organisations with multiple venues.

SMS become billable (from 5 February)

SMS sent in bookings will now be billed based on actual usage.

Restructuring "Virtual Brands" → "Brands"

Nomenclature and experience in the Admin have been simplified.

DiDi integration (MX)

DiDi is enabled in the Marketplace for all customers in Mexico.