AI and new ways to understand your restaurant
What a few months it’s been — between the summer, testing and the heat making us a bit drowsy, quite a few updates had piled up. But here they are, and they’re packed with improvements you’ll notice straight away.
Since last time, our team has been focused both on practical improvements (the kind that make your day-to-day easier without you even noticing) and on visual and experience tweaks that give the whole product a more polished feel. But we’ve also been cooking up some bigger things: Fichaje, and the first beta of our AI assistant.
These have been some of the busiest months in production and updates… and what’s coming is even better. 🚀
That said, the big update has a name (or almost): our new Fichaje.
Fichaje: the new time-tracking system for your restaurant
We know that managing teams is a headache, and that’s why Fichaje is here — our new digital time-tracking tool integrated directly into your POS. With it, your employees can clock in and out simply, quickly and fully legally, without external apps or complications.
Fichaje is designed to adapt to the real pace of your restaurant. Each employee has their own individual PIN, ensuring a reliable and automated control system. All records are saved in the cloud and remain accessible for up to 4 years, staying compliant with current regulations and giving your business the peace of mind it needs.
You’ll also be able to view attendance and hours worked in real time from anywhere, spot issues instantly and keep transparent oversight of the team. In other words: less paperwork, fewer errors and more control over what really matters — your team and their time.
Highlights:
- Direct clock-in from the POS — no apps, no extra steps.
- Reliable system with individual PINs and secure record storage.
- Real-time access to reports and full control from any device.
In short: clocking in has never been this easy — your team clocks in, you breathe easy. 😌
Last.app AI assistant (beta): your new smart assistant
And speaking of big launches… here comes our first beta of an AI-powered assistant.
It’s currently in testing with a small group of users, but its mission is to help you answer questions about your restaurant or about the product itself.
From support questions to queries about reports, flows or settings — the bot is learning fast.
What to expect:
- A few pre-set questions to get you started.
- Instant answers on product and operational topics.
- An expanding version that we’ll keep improving and rolling out progressively to all customers.
It’s just the beginning, but it’s shaping up to be the team member who never sleeps (and never complains).
More flexible bookings (and more yours)
Booking rules are now a little more human — or at least more adaptable.
- Admins and POS users can override certain restrictions (last-minute, maximum covers, etc.) based on their needs.
- Positive reviews can now redirect directly to Google (configure it and start shining with stars!).
- Google Bookings now respects the cancellation policies you define.
- And the full booking flow in POS, Admin and web has been redesigned to be much clearer.
The look has changed quite a bit, so if you’d like, we can send you an explanatory video.
General improvements and other bits
+ Reports: discover the new Your restaurant page.
We’re launching Your restaurant — a new section within reports that shows you your key business metrics in a clear, visual way.
You’ll be able to see data such as number of covers, average spend per account, average time per table, or the proportion of new versus returning customers.
You’ll also be able to identify your busiest periods and analyse seasonal trends — all without leaving the panel.
A simple, quick way to understand how your restaurant is performing and make decisions based on real data.
+ New Hardware Store: everything you need, in one place
The Hardware Store is officially open for all our customers 🎉.
From now on you’ll be able to easily buy all the hardware you need for your restaurant — from printers to point-of-sale devices — with the confidence that every product has been validated by our team to ensure maximum compatibility and performance with Last.app.
You’ll also find competitive prices, a smooth buying process and the assurance that everything you purchase will work perfectly with your system.
Is that it? Of course not. This is just what’s gone live. Behind the scenes we’re still working on UX improvements, new integrations and a couple of surprises you’re going to love.
See you very soon!
- The Last.app team